The ProcessWorx CMDB provides a foundation for Iorganizations to
improve their core operational processes. By establishing a standard,
centralized information repository through a Configuration Management Database (CMDB), Iorganizations can establish higher levels of
service delivery, supporand increase customer satisfaction.

Based on the ITIL framework and ITSM bespractices, this tactical, cost-effective solution helps Iorganizations record, maintain and reporon infrastructure configuration items (CIs) including applications/software, devices/peripherals, servers, databases and related Idocumentation.

Record and maintain CI attributes & Iservice dependenciesEstablish & track CI ownership and accountabilityTrack CIs by type, owner, dept., environment,
status and vendorEstablish relationships within and between Iservices and CIsMaintain data integrity through auditracking & change logsDetermine CI status, generate compliance reportsHyperlink CIs to specific documentation including policies, processes, procedures and supporting reference materialsSarbanes-Oxley and Icontinuity (ITSCM) tracking functionality Custom reports, record duplication and data exporfunctionsDynamically update IService and CI relationshipsTrack inactive, non-standard and/or non-complainCIsCopy and exporCI data and related reportsGenerate business-specific IService Catalog with pricingUser defined, custom CI attributes for primary CI types~New Data importemplate & data access panel~New CI documentation filter & hyperlinks

Managing Your Software Release Process

AccuRev’s software configuration management (SCM) solution is architected to solve the problems associated with today’s complex software development environments.  In fact, the complexity of even everyday software development has changed in the last several years.  It is commonplace today to have geographically distributed and outsourced teams, both Agile and waterfall processes coexisting, and an increasing number of parallel initiatives.

The AccuRev solution, with integrated issue-based workflow, process visibility with drag-and-drop automation, and artifact traceability, improves collaboration and management of multiple releases developed in parallel, allowing geographically distributed and offshore teams to remain agile and competitive.

View TesterTools dedicated page for this tool.