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The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives.
The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance found in the ITSM Excellerator includes:
* Process Excellence Master Program Plan
* Process
Excellence Program Awareness & Overview
* Detailed Program
Charter & Planning Criteria
* Critical Success Factors &
Key Performance Indicators
* IT Services Environment Assessment
* IT
Services Improvement Action Matrix
* Measurement Planning &
Program Overview
* Measurement Program Charter
* Process
Measurement Workbook
* ITSM Metrics Library & Design Workbooks
* Communications
Planning & Stakeholder Workbooks
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Wind River, a world leader in embedded and mobile software, introduced an Android test development kit designed to assist in the validation of the device user experience by reproducing human interactions to test user
According to a report in EE Times Asia, Wind River reveals the Framework for Automated Software Testing (FAST) for Android -based devices.
Customizable for different silicon architectures, it can work across any device manufacturer or operator in need of testing Android software stacks. The test solution claims to streamline and automate the software testing
Marwein is a test tool for html pages.
It offers a graphical interface to create an run test cases, as well as a “batch mode” for running tests via a shell script. Marwein is based on the Httpunit library.
Each test case consists of several “tasks” that are executed one after the other. Each task represents either
How often you see something that is worth sharing? It can be related to work as well as entertainment, between friends and colleagues. When you feel like showing things you see, don’t hesitate to use Jet Screenshot, it won’t take more than a few moments.
In any type of communication, it
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives.
The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around
The Simple Development Library (SimpleDevLib) is a collection of packages and utilities aimed towards assisting software development in Tcl and [incr Tcl], the popular object oriented extension to Tcl.
SimpleDevLib provides essential elements for good software engineering and/or medium to big projects development, such as a framework for regression testing, homogeneous, easily parseable, fully introspectable code
PQMPlus™ is a productivity/quality measurement system developed for software development project managers and measurement specialists.
For more details go here
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